Privacy Policy

Introduction

TOTAL INTEGRATION SOLUTIONS LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

• Submit contact forms or request quotes
• Subscribe to our newsletter or blog updates
• Communicate with us via email or phone
• Participate in surveys or provide feedback

This may include: name, email address, phone number, company name, project details, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including: IP address, browser type, operating system, pages viewed, time spent on pages, and referring URLs. We use analytics tools to collect this information for improving our website and services.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Send project updates and communications
• Improve our website and services
• Send marketing communications (with your consent)
• Analyze website traffic and user behavior
• Comply with legal obligations
• Protect against fraud and unauthorized activities

Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the specific context:

• Contract Performance: To provide services you've requested
• Legitimate Interests: To operate and improve our business
• Consent: For marketing communications and optional data processing
• Legal Obligation: To comply with applicable laws

Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf (e.g., email service providers, analytics platforms)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings. For more information, please see our Cookie Policy.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your information
• Restriction: Request restriction of processing
• Withdraw Consent: Withdraw consent for processing at any time

To exercise these rights, please contact us at info@totalintegrationsolutionsfl.com.

International Data Transfers

Your information may be transferred to and processed in the United States or other countries where we or our service providers operate. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: