Healthcare System Integration

HIPAA-compliant integration platform eliminating duplicate data entry

12 hrs

Saved per staff/week

99.8%

Data accuracy

3

Systems integrated

Overview

A multi-specialty medical practice with 45 providers operated three disconnected systems for electronic health records (EHR), billing, and appointment scheduling. Staff spent significant time manually re-entering patient information across systems, leading to errors and inefficiencies.

Challenges

  • Triple data entry for each patient across EHR, billing, and scheduling systems
  • Frequent data inconsistencies causing billing errors and delays
  • No unified view of patient information for providers
  • HIPAA compliance concerns with manual data handling
  • Staff burnout from repetitive administrative tasks

Solution

We built a HIPAA-compliant integration platform that connected their EHR, billing, and scheduling systems with real-time data synchronization. Key features included:

  • Bi-directional sync ensuring data consistency across all systems
  • Secure API integration with encryption in transit and at rest
  • Automated patient demographic updates flowing to all systems
  • Real-time insurance verification integrated with scheduling
  • Audit logging and monitoring for compliance reporting

Results

Impact on Practice

  • 12 hours per week saved per staff member
  • 99.8% data accuracy across all systems
  • 78% reduction in billing errors
  • 23% faster patient check-in process

Technology Stack

TypeScriptGraphQLRedisDockerAzureNode.jsPostgreSQL
"This integration has been a game-changer for our practice. Our staff can focus on patient care instead of data entry, and we've seen a dramatic reduction in administrative errors. The ROI was evident within the first three months."

— Practice Administrator, Multi-Specialty Medical Group

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